Refund and Return Policy

1. Refund and Return Eligibility

1.1 We want you to be completely satisfied with your purchase from Happy Cloud Wellness. If you are not satisfied with your product, you may be eligible for a refund or return, subject to the conditions outlined in this policy.

2. Returns

2.1 You may request a return of your product within 30 days of the purchase date.

2.2 To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when you received it.

2.3 To initiate a return, please contact our customer support team at [info@happycloudwellness.com] with your order number and a description of the issue.

2.4 Upon receiving your return request, we will provide you with instructions on how and where to send the product.

3. Refunds

3.1 Once we receive and inspect your returned product, we will notify you of the approval or rejection of your refund.

3.2 If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5 business days.

4. Exchanges

4.1 We only replace items if they are defective or damaged. If you need to exchange a product for the same item, please contact our customer support team at [info@happycloudwellness.com].

5. Non-Returnable Items

5.1 Certain items are non-returnable, including:

Products that are not in their original condition, are damaged, or are missing parts for reasons not due to our error.

6. Shipping Costs

6.1 You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

7. Contact Information

7.1 If you have any questions about our refund and return policy, please contact us at [info@happycloudwellness.com].